Ziqiang Man
Self-motivated and meticulous team player with a passion for problem-solving. Proven ability to learn new concepts rapidly and deliver high-quality results in collaborative environments.
Experience
Data Center Technician Intern
Alibaba Group • Santa Clara, CA
- On-Site Technical Support: Provide hands-on tech support to IDC customers, ensuring high service quality and rapid issue resolution.
- Server Maintenance & Troubleshooting: Perform regular maintenance on customer servers, including diagnosing hardware issues, repairs, and component replacements.
- Inventory & Documentation: Maintain complete inventory of all servers and parts, following documented procedures for all tasks.
- Vendor Coordination: Interact with outside server vendors and perform special projects as needed to support data center operations.
IT Technician
Rich Windows & Doors, Rigo Cabinets • Union City
- Cross-Functional Collaboration & Process Optimization: Partnered with Sales, Accounting, and Factory teams to identify operational pain points and re-engineer workflows.
- Custom Software Development (ERP & Systems): Designed and developed critical internal tools, including a custom ERP system, factory tracking management system, and automated quotation system.
- IT Infrastructure & PLC Maintenance: Maintained and monitored company networks, servers, and factory PLC machinery.
- Digital Marketing & Web Management: Revamped the company website and executed digital marketing strategies via Meta Ads and Xiaohongshu.
IT Technician
GMS Audio Visual • Hayward, CA
- Sensor Installation and Testing: Installed door sensors, glass break sensors, smoke detectors, flood detectors, and motion detectors.
- Network Cabling and Testing: Installed and tested network cables for sensors.
- Surveillance System Installation and Maintenance.
- Access Control System Installation and Maintenance.
Advertisement Associate
Shanghai Xitu Information Technology • Shanghai
- Website Management: Designed, developed, optimized, and maintained website content and infrastructure.
- Marketing & Advertising: Planned, executed, and analyzed advertising campaigns across various platforms.
- Product Research & Selection: Conducted market research to identify and evaluate products.
- Data Analysis & Optimization: Collected, analyzed, and utilized data to optimize website and advertising performance.
Skills
Development & Cloud Architecture
React.jsNext.jsAWSSupabaseVercelLinuxGit/GitHubPython
Data Analytics & AI
SQLETL PipelinesExcel (Advanced)N8N (Automation)LLMAgentic AIRAG (Knowledge Base)Machine LearningDeep Learning
IT Infrastructure & Hardware
Network Administration (TCP/IP)PLC SystemsSurveillance & Security SystemsIoT Sensor InstallationServer MaintenanceLow Voltage Cabling
Digital Marketing & Creative Tools
Meta AdsGoogle AdsSEO/SEMShopifyWordPressQuickBooksAdobe Premiere ProCapCutCanva
Education
Bachelor of Literature
Jilin International Studies University
June 2016 - June 2021
Certifications
- Google Data Analytics Certificate
- AWS Certified Cloud Practitioner
- AWS Certified AI Practitioner
Languages
EnglishMandarinKorean